Privacy policy

C.J WALPOLE & Z.F WALPOLE ("we", "us", "our") respects your privacy and is dedicated to protecting the personal information you share with us. This Privacy Policy describes how your personal data is collected, used, and safeguarded when you visit or make a purchase from 223j1m-1p.myshopify.com (the "Site").

1. Information We Collect

When you interact with our Site, we collect certain information necessary to complete your purchase and enhance your browsing experience:

  • Order Information: When you buy or attempt to buy products (e.g., small cutting boards, measuring spoons, food tongs), we collect your name, billing address, shipping address, payment details (credit card numbers, PayPal, etc.), email address, and phone number.

  • Device & Usage Information: We automatically collect data about your device, including web browser type, IP address, time zone, cookies installed on your device, search terms, and how you interact with the Site.

2. How We Use Your Information

We utilize your personal information to fulfill our commitments to you, including:

  • Processing payments, arranging shipping, and sending order confirmations, invoices, and tracking information.

  • Communicating with you regarding your order or resolving customer service inquiries.

  • Screening orders for potential risk or fraud.

  • Improving and optimizing our Site layout, product categories, and user experience.

  • Providing tailored announcements or promotional offers (only if you have opted in).

3. Sharing Your Personal Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We only share your information with trusted third-party service providers who help us operate our business:

  • Shopify: Powers our e-commerce store. You can read more about how Shopify uses your personal data in Shopify's Privacy Policy.

  • Payment Processors: Secure third-party gateways (e.g., Stripe, PayPal) to handle payments safely.

  • Logistics & Postal Carriers: Courier services necessary to ship products directly to your address.

We may also disclose your personal information to comply with applicable laws and regulations, respond to a subpoena or legal request, or protect our rights.

4. Data Security & Retention

We enforce strict administrative, technical, and physical safeguards to prevent unauthorized access, disclosure, alteration, or destruction of your personal details. When you place an order, we retain your Order Information for our records unless you request that we delete this information.

5. Cookies

Our store uses cookies to remember your cart items, store user preferences, and analyze site traffic. You can choose to disable cookies through your browser settings, though doing so may affect your browsing experience and cart functionality.

6. Your Rights

Depending on your location, you have the right to access, update, correct, or request deletion of the personal information we hold about you. If you would like to exercise these rights, please contact our privacy representative, Sharelle Holland, at [email protected].