Shipping policy
Thank you for choosing C.J WALPOLE & Z.F WALPOLE for your kitchen essentials! We are dedicated to delivering your orders as quickly and reliably as possible.
Shipping Rates & Thresholds
We strive to keep our shipping costs transparent and simple:
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Orders USD $10.00 and Over: FREE Standard Shipping.
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Orders Under USD $10.00: A flat shipping fee of USD $5.99 applies.
Order Processing Time
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All orders are processed within 1 to 3 business days (excluding weekends and public holidays) after receiving your order confirmation email.
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You will receive a secondary notification containing tracking information once your package has shipped.
Estimated Delivery Time
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Standard Shipping: Estimated delivery time is typically 7 to 15 business days, depending on your exact geographical location and local customs clearance procedures.
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Please note that unexpected delays due to peak holiday seasons, severe weather, or postal disruptions may occasionally occur.
Order Tracking
Once your package leaves our fulfillment center, you will receive an email containing your unique tracking number and a link to trace your delivery step by step. Please allow 24 to 48 hours for tracking details to update in the carrier system.
Incorrect Address & Undeliverable Packages
Please double-check your shipping address during checkout. C.J WALPOLE & Z.F WALPOLE is not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If a package is returned to us as undeliverable, reshipment costs may apply.